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With the shift from 'human resources' to 'human capital management' (HCM), public agencies are striving to strategically manage their workforces. This book moves far beyond describing best practices and offers the context in which practices have been implemented. It covers core topics of personnel courses including hiring, training, and more.

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With the shift from 'human resources' to 'human capital management' (HCM), public agencies are striving to strategically manage their workforces. This book moves far beyond describing best practices and offers the context in which practices have been implemented. It covers core topics of personnel courses including hiring, training, and more.

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